YOUR PERSONAL GUIDE
THROUGH OUR DIGITAL WORLD

introducing

Internet, by nerds

Theres so much we can help you with

Personal IT

No matter the device, there's a good chance that we can help you to get the most out of your personal tech. We pride ourselves on being able to break things down, and make them easily understandable.
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Business IT

If your business tech stops working, so do you! We are here to take proactive steps to reduce the potential for downtime, as well as being available in the event that there is.

Websites

We let you do what you do best, whilst we manage your website. Just flick the images, products or content you want changed across to us, and we will do the rest. ​

Buy Software

Need Office but don't want to pay a monthly subscription? We have cheaper than retail, single purchase licenses for Windows & Microsoft Office for both PC & Mac at a fraction of the retail price.
find out more

Phones & Internet

Powered by Aussie Broadband, we can help get you connected to the NBN and modern Virtual PABX Phone Systems.

And so much more!

We're nerds, so we love finding solutions to problems using technology. Tech doesn't have to be hard, let us help you get the most out of yours!
Local Nerd - Your Personal IT Consultant
Excellent
5.0
Based on 44 reviews
review us on
Theodora Gianniotis
Theodora Gianniotis
Luke has been with me from the start of my business. I had no idea where to start or what to do. From starting my website to updating & evolving my IT as my business evolves & grows.Local Nerd helped us streamline our IT infrastructure, making our systems more efficient and secure. Any time we have an issue, their response is immediate and solutions are always spot on. Luke prioritises customer satisfaction and goes above and beyond to deliver results. If you're looking for reliable IT support, look no further. Highly recommend!"
Colleen Moate
Colleen Moate
I would highly recommend Luke. Your local nerd came and conquered my many IT issues including Microsoft, new computer data transfer, one drive and setting up G Mail including linking all platforms .The Local Nerd is now my IT consultant of choice .
Lauren Ballinger
Lauren Ballinger
Really great service; Luke easily fixed my wifi issues and was very communicative and knowledgeable. Will definitely come back!
Craig Field
Craig Field
A IT legend who makes my world a little less stressed .
Lily Spencer
Lily Spencer
Local Nerd is a best friend to small business, as well as households just trying to navigate and trouble shoot the dizzying array of tech issues, options and products. Luke is professional, friendly, knowledgable and fast. I'd been troubleshooting a problem on my own for weeks, and he gave me advice that solved it in 10 minutes. I'd recommend Local Nerd to everyone.
Kristina Surkova
Kristina Surkova
Highly recommend Local Nerd services - Luke is very knowledgeable, patient and takes time to explain the issues and step you through the proposed solutions. We've been having issues with our laptop's battery and overheating of the device, and Luke was able to resolve both issues very fast, providing the highest level of customer service and support.Local Nerd is our always go to place when we need any tech support & advice. Very thankful for your outstanding service and support Luke!
Leeroy Jenkins
Leeroy Jenkins
Awesome service and support! Would highly recommend to others and wouldn't hesitate to go back 👍
Daniel Manicastri
Daniel Manicastri
Amazing support and help when needed with compromised accounts.Highly recommended.Above and beyond very thank full
Nicole W
Nicole W
Couldn't be happier - quick, great communication, great service and so reasonable.
Lorne Hyde
Lorne Hyde
Don’t waste your time with large commercial companies when you can get an affordable expert. Luke is knowledgeable, patient and understanding. He helped a friend of mine who was anxious and frightened about the security of his computer and phone. Luke sorted everything in an hour relieving a very stressful situation.
Stu Campbell
Stu Campbell
Highly recommend Local Nerd! He was super responsive, friendly and very helpful, exactly what I needed. I will definitely use him again.
Owen “ok123”
Owen “ok123”
10/10 Luke at Local Nerd fixed up my laptop whereas other repair shops couldn't find the problem. Highly recommended!
Lucy Snowball
Lucy Snowball
Highly recommended! Luke at Local Nerd was able to fix a computer issue that other companies had previously tried to and failed.
Maria Kara
Maria Kara
I am very lucky, I got to know about Local Nerd, Luke is excellent, and very ambitious,he set up everything I needed to do for my computer, got my Mic( Microphone) and cables and all the little bits and pieces I needed for my things, fixed another computer and even my TV set up, it has to be perfect for Luke , not only 100% but 300 % perfect.If you need any technical or IT support, you are @ the perfect place, and will be looked after. Maria K.
Response from the owner: Thanks Maria, that’s very kind of you. Happy I could help. Cheers, Luke.
Anousheh St-Germain
Anousheh St-Germain
Outstanding service, honest, punctual and reliable. Just brilliant. Thank you 😊
Response from the owner: Thanks Anousheh, happy I could help.
Hyades
Hyades
Laptop was retarting constantly, if it wasn't for thinking outside the box after process of elimination, he managed to rectify my issue and saved my job.He is incredibly nice and passionate.If you have any issue I whole heartily recommend Local Nerd
Response from the owner: Happy I was able to help!
Luke gave us excellent service. He’s very responsive and quickly worked out the problem with our laptop and the solution. He explains everything clearly and effectively. Tech support without drama or confusion.
Just had Luke fix my computer after my kitty knocked it off the table. I sent him a message before 7am and he was at my house before lunch on the same day. Very prompt, very reasonably priced, and very helpful with other computer/internet advice. I would definitely recommend!
kerrie lorimer
kerrie lorimer
Luke is SO patient & accommodatingPlus he fixed both mine & a friends computer when there was no sign of life!& he did it remotely guiding two senior citizens to perform the relevant restoration!Highly recommend LukeHe’s the best vaccination around!
Bennie Martins
Bennie Martins
I had a complicated ongoing issue that went on for 3 months, not Microsoft or Synology could resolve. Luke came, identified the problem and fixed it within the hour. He explained the whole process and was very professional and friendly. Highly recommended
Response from the owner: Thanks! So glad we were able to help.
Simply amazing knowledge, patience and all round service. wish I'd called years ago. highly recommend Luke
Luke was great! I messaged him yesterday and he was here today. I had issues with the wifi extender and he fixed it all up in no time! Super friendly, definitely recommend. :)
Daniel Walsh
Daniel Walsh
would definitely recommend luke! very nice bloke, knows his stuff when it comes to everything technology and managed to solve my internet problem very quickly. While doing this he also gave me knowledge on how to solve future technology issues. Will definitely be using his services in the near future.
Priya Shahi
Priya Shahi
Luke is super knowledgeable and extremely helpful. Takes time to get to know what you need and gives you great planning. Couldnt be happier with the finished product
Regina Aubermann
Regina Aubermann
If you are like me and the world of website stuff is not your thing - Luke is the perfect guy to guide and help you with all those little things that are so important to have a smooth ride on the web for your business. Most importantly we feel safe with Luke, especially when he comes into my computer! We are very grateful to have found Luke!
adrian curran
adrian curran
Introduced to Luke through my neighbour.I had an issue with my CCTVconnecting to my iPhone. What a turn around to find somebody whoreally excels in his work, showing his professionalism in resolving myproblem in a short time.No hesitation in highly recommending Luke.
Carina Halkiadakis
Carina Halkiadakis
Excellent and prompt service, Luke always makes himself available and fits into your schedule. He is also very knowledgeable. Highly recommend Luke!
I know this is what Luke does, but wow, the service!. Messaged him late Saturday evening, and honestly not expecting anything to be done before Tuesday, however, he was fixing my laptop Sunday morning (on the Australia Day weekend)! Cleaned up apps, explained as little or as much as I wanted to know and gave information on how to further improve speed and capacity without the expense (or suggestion) of buying of a new laptop. Very affordable too. Highly recommend.
Louise Walpole
Louise Walpole
I had a fabulous experience with Luke from Local Nerd remotely from the mid north coast...which I know, isn't so local! haha. I found his approach to be fast, efficient and thorough. If only an excellent customer experience and resolution of your IT probs will do, contact local nerd today!
Response from the owner: Thanks Lou!
Highly recommend Luke from the local nerd, I messaged him yesterday and he responded within 10 minutes, asked me a few questions about my Mac to determine whether it may have been a hardware issue, took it to him today and he worked on it, completed the job in 30 mins if that.
Was very thorough and explained exactly what he was doing. We will definitely use him in the future for any of our tech needs.
Also very reasonably priced. Big thumbs up from me
Luke was brilliant. He recovered important school assignment data from our daughter's laptop, then got the laptop working again - all at short notice and over a weekend. Great service and a friendly guy. Many thanks and would definitely recommend.
Shane Pollard
Shane Pollard
I got Luke’s details from a local Facebook page. Very happy with the quick turn around provided. Great to have found a reliable and trustworthy IT service provider. I would highly recommend.
Pierrette Khoury
Pierrette Khoury
Helpful, supportive, knowledgeable and efficient. I recommend Luke from Local Nerd.
Luke is awesome! He uses laymen’s terms to explain tech stuff and is a world of useful knowledge! Highly recommend him.
Susan Beale
Susan Beale
Highly recommended! Luke knows his stuff!
Su Mariani
Su Mariani
Luke has been such a great help and support. Technology can be really complex and he has helped me sort many obstacles and get me and business back on track. He makes the information accessible to everyone. And he has also kindly provided Pro Bono support when we needed it, to the many NFP organisations that I collaborate with. Highly recommend Local Nerd as your go to techie.
So glad Luke was recommended to me to help with my Internet / WordPress problems. Cannot recommend highly enough - explained everything to me clearly. Quick and very efficient and obviously knows his stuff!
Luke was so helpful - very responsive and explained what he was doing. Great to know there is someone close by when crisis hits!
Easy to contact, approachable and willing to help with anything ICT related. Luke was very knowledge & quick to resolve the issue with my laptop. Highly recommend.
Really helpful supportive service, I can’t recommend Luke highly enough! ☺️🎉
I’m glad I finally had someone come out to help with with setting up my new email address and going through everything to see what I’ve been doing wrong all this time. Definitely worth it. Highly recommend Luke. 🤓
For sure! I’ve been woking with Luke for about 3 years and thankful to him and his team everything is always well sorted out on time. 👌🏼
Having utilised Luke McCallum's services for the last three, i can vouch for the fact that Luke provides high quality technical services. Not only does he have indepth technical knowledge, but he is also patient with "silly" questions and last minute requests.

I would highly recommend Local Nerd and Luke McCallum. ThanQ Luke for helping me with all the projects.
Lovely guy. Doesn’t make you feel like a dill and fixes tech problems that you didn’t even know you had.
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